LEGAL & INFO

IMPRINT

Qu4ttro GmbH (registered company in Switzerland)
Address: Via Cantoi, 96654 Cavigliano (Switzerland)
Email: team@slivoo.com
Phone: +41 79 775 60 65
Company registration: Registered in the Swiss Commercial Register
Commercial register number: CH-501.4.025.258-3  
UID/VAT number: CHE-273.140.193

Copyright © 2026 Qu4ttro GmbH. All rights reserved.

TERMS

1. Scope and Acceptance
These Terms govern the sale of products through this website (the “Site”) by qu4ttro GmbH (“we”, “us”, “our”) to you (“Customer”). By placing an order, you accept and agree to be bound by these Terms.

2. Contract Formation
A contract is formed when we send you an order confirmation by email after you place an order via the Site. Prices and product descriptions are those valid at the time of the order. Documents referred to in these Terms, including the Privacy Policy, are part of the contract between you and us.

3. Prices and Payment
Product prices are displayed in Swiss Francs (CHF) and include applicable taxes unless stated otherwise. Payment must be made via the payment methods offered at checkout. Payment is due immediately upon order.

4. Delivery and Shipping
We ship products to the destinations listed on the Site (including Switzerland). Delivery times are indicative and start from the date of order confirmation. Additional shipping costs may apply and are shown at checkout.

5. Returns and Refunds
Unless otherwise required by applicable law, there is no statutory right of withdrawal in Switzerland for online purchases. If we offer returns or refunds, the conditions for such returns will be specified separately and form part of these Terms.

6. Warranty and Liability
Products sold are subject to statutory warranty rights for defects existing at the time of delivery. Warranty claims must be made promptly in writing. We are not liable for indirect losses or loss of profits except where mandatory law requires otherwise.

7. Intellectual Property
All content on the Site, including trademarks, designs, text, images, and logos, is our property or used under license. You may not use, copy, or distribute any content from this Site without our prior written consent.

8. Applicable Law and Jurisdiction
These Terms are governed by the substantive laws of Switzerland. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of the canton where qu4ttro GmbH is registered, unless mandatory legal provisions require otherwise.

9. Amendments
We may amend these Terms from time to time. The applicable version is the one published on the Site at the time you place your order. Continued use of the Site after changes signifies acceptance of the new Terms.

SHIPPING

1. Shipping Territory
We currently ship products to delivery addresses in Switzerland (CH) only, unless otherwise stated on the Site. Any orders with delivery outside Switzerland are accepted only if expressly confirmed by us prior to shipment.

2. Shipping Costs
Shipping costs are calculated at checkout and shown before you confirm your order. Shipping charges are your responsibility unless we indicate otherwise at the time of purchase.

3. Delivery Time
Estimated delivery times are provided on the Site and referenced at checkout. Delivery times are indicative and begin after the date of order confirmation (see Terms). They may vary due to stock, public holidays, carrier delays, or other circumstances outside our control.

4. Transfer of Risk
Risk of loss and damage to products passes to you upon delivery to the carrier or your designated address, whichever occurs first.

5. Shipment Tracking
If tracking information is available for your order, it will be provided via email after shipment.

6. Delivery Failures and Returns to Sender
If a shipment is returned to us because of an incorrect delivery address provided by you or refusal by the recipient, additional shipping costs to re-deliver the package may apply. We will inform you of such costs prior to re-delivery.

7. Customs and Additional Charges
For shipments outside Switzerland (if offered), you may be responsible for any import duties, customs clearance, or other fees imposed by the destination country. These charges are not included in the price or shipping cost and remain your responsibility.

PRIVACY

1. Introduction
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how qu4ttro GmbH (“we”, “us”, “our”) collects, uses, discloses, and protects personal data when you access or use this website (www.slivoo.com, the “Site”) or interact with us.

2. Data We Collect
We collect personal data that you provide directly to us or that is collected automatically when you use the Site:

a. Personal Information You Provide:
- Name
- Email address
- Contact information submitted through forms
We use this information to respond to your requests, provide services, and communicate with you.

b. Automatically Collected Data:
-
IP address
- Browser and device information
- Website usage data collected through cookies and similar technologies

3. Use of Your Information
We use personal data for the following purposes:
- To operate, maintain, and improve the Site
- To respond to inquiries and provide customer support
- To send newsletters, updates, and promotional messages when you opt in
- To analyze usage patterns to improve your experience

4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze Site usage.
You may manage or disable cookies through your browser settings. Disabling cookies may affect Site functionality.

5. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal data to third parties for their own marketing purposes without your consent.
We may share personal data with:
- Service providers who help operate the Site, process transactions, or perform services on our behalf (e.g., hosting providers, email platforms, analytics tools)
- Legal authorities as required by law or to protect rights, property, or safety

These service providers are contractually required to protect your information and may not use it for other purposes.

6. Data Security
We implement reasonable technical and organizational measures designed to protect your personal data against unauthorized access, disclosure, loss, or destruction. While we strive to protect your information, no system is completely secure.

7. Your Rights
Where applicable by law, you have the right to:
- Access personal data we hold about you
- Correct inaccurate or incomplete personal dataRequest deletion of your personal data
- Object to or restrict processing

To exercise these rights or for any privacy questions, contact us at team@slivoo.com.

8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

9. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices of such websites.

10. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be effective when posted on this page with the updated date.

11. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact:
- Qu4ttro GmbH
- Email: team@slivoo.com